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Terms And Conditions

Please read the following Terms and Conditions carefully. Your purchase and use of products and services from Baros Technology Ltd are bound by the following terms and conditions

Why Buy from Us?

We are an authorised BlackVue Internet dealer and being authorised means that the consumer is protected from stolen and counterfeit goods. Also only Authorised Dealers have the expertise to provide you with the best pre and post sales after care service. Be very careful to only purchase an ORIGINAL BlackVue from an authorised dealer.

How to buy?

You can order products and services from us in the following ways:

  • Online via our website
  • By calling our sales team on +44 (0) 1622 528468
  • By sending a completed order to:
  • Baros Technology Ltd, Vine House, Lenham Heath Road, Maidstone, Kent ME17 2BP

Contact us via email: sales@blackvue.co.uk

Security

We guarantee that all transactions made on this website are 100% secure. As a business we have invested an enormous amount of time and money making sure that this website is secure.

Terms of Sale

Baros Technology Ltd may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of Products at any time at its sole discretion. If an Order is cancelled, any payment made for the Products will be refunded in full. This does not affect your Statutory Rights.

Warranty

All products are warranted for 12 months from the date of purchase.

Prices

All our prices include V.A.T at 20.0% unless otherwise stated and are always shown in UK pounds.

We always try to make sure that our prices are accurate, but as we are only human, we do occasionally make mistakes. In the event of a mistake a member of our customer services team will
contact within 24 hours.

Prices are frequently changed in order for us to remain competitive and we therefore reserve the right to change our prices without notice.

Price Match

Our policy is to beat or match any competitor’s price where feasibly possible but we cannot guarantee this.

Delivery

All purchases are delivered FREE of charge within the UK within 7 working days.

All our products are shipped in the UK using the Royal Mail Next Day Recorded Delivery or Via APC. For international deliveries products are shipped using an international signed for service such as TNT or DHL and are fully insured against loss and damage.

Delivery Charges

Delivery within the UK is free of charge on all purchases regardless of value or size. For international customers we charge £15.00 which needs to be added to the order before shipment can take place.

Returns and Faulty Goods

If you suspect your product to be faulty please contact us by email or telephone, to obtain a Return Authorisation number (RMA). All products have a manufacturer’s 12 month warranty.

Returns and Non Faulty Goods

In the unlikely event that you are not happy with your purchase we do offer a 14 day money back guarantee on all of our products. Simply contact us to obtain a return authorisation number. In these circumstances the following conditions apply:

  • Goods must be returned unused and in their original packaging
  • We cannot refund products that have been used or damaged
  • Refunds cannot be made for postal charges incurred by ourselves or by you
  • A return authorisation number must be obtained prior to returning your product.
  • Where products are not in the original condition a repackaging fee may apply.